U nastavku se nalazi CV predavačice:
Dr Maja Pušnik is an assistant professor and researcher at the University of Maribor, Faculty of Electrical Engineering and Computer Science, Institute of Informatics with almost 20 years of experience in research and pedagogical work. She teaches several courses, including Business Process Optimization, Strategic Planning and Project Management, with an emphasis on providing solutions suitable for all users, incorporating concepts such as total experience strategy (TX), which includes user experience (UX), customer experience (CX), multi-experience (MX), and employee experience (EX). She participated in various research and industrial projects and is a member of COST Action CA19135 - Connecting Education and Research Communities for an Innovative Resource Aware Society, acting as Grant Awarding Coordinator. Her research interests include strategic planning and optimization activities, optimization of business processes based in AI, operational research, human-computer interaction (HCI) and digital accessibility. She is currently involved in several ERASMUS+ projects: SET4Inclusion, AI-ENABLE and INTUX.
Tema predavanja glasi: Optimizing Business Processes: Decision Making through Simulation
Business process optimization aims to enhance efficiency, reduce costs, and improve the quality of services or products. Among various optimization approaches, simulation stands out as one of the most powerful methods for achieving these goals. It offers a risk-free environment to test changes and make data-driven decisions. By accurately modelling processes, running multiple scenarios, creating Multi-Criteria Decision Analyses based on simulated data, and analyzing the outcomes, businesses can achieve significant improvements in efficiency, cost reduction, and overall performance.
